Quick answer: A payout goes Pending → Approved → Completed, or Pending → Rejected (funds returned). Review usually takes a few business days; sending takes minutes.
Status | Meaning | Typical time |
|---|---|---|
Pending | Your request is recorded, the amount is on hold, and the team is reviewing it. | Up to a few business days |
Approved | Review passed. The transfer is being prepared and broadcast. | Minutes to hours |
Completed | The transfer is confirmed on-chain and verified. The transaction hash is shown. | — |
Rejected | The request couldn't be approved. The held amount is returned to your available balance. | Immediate on rejection |
Every payout is checked by an authorised operator before money leaves the treasury, and the amount sent is taken from ClubAffili's own record of your request — nothing in the browser can change it. This protects your balance from unauthorised withdrawals.
Click the transaction hash in your payout history to open it on the block explorer. If the explorer shows the transfer but your wallet doesn't, add the token as a custom token in your wallet.
It's been more than 5 business days and it's still Pending. Contact support with the payout ID from your history.
The status says Completed but I don't see the funds. Check the transaction on the explorer; then check you're looking at the right wallet address and network.
