--- title: "Why was my payout rejected?" description: "Common reasons a withdrawal is rejected and how to fix each one. Rejected amounts always return to your balance." url: https://help.clubaffili.com/en/articles/31-why-was-my-payout-rejected collection: "Payouts & Wallet" updated: 2026-09-29 language: en --- # Why was my payout rejected? Common reasons a withdrawal is rejected and how to fix each one. Rejected amounts always return to your balance. **Quick answer:** A rejection means the team couldn't approve the withdrawal as requested. The reserved amount is returned to your available balance in full, and the reason is shown under Earnings → Payouts. Fix the cause and press **Withdraw** again.

Reason	What to do
No verified payout wallet, or an invalid address	Open Menu → Payout destination, connect and verify your wallet, then withdraw again.
Identity verification not complete	Complete the verification steps when your programme requires them.
Balance changed before approval (e.g. a reward was cancelled after a refund)	Withdraw a new amount within your current available balance.
Account under review	Support will contact you. Respond to any request for information.
Duplicate or suspicious activity	Contact support to resolve — one person, one account.

## Related questions **Was I charged anything?** No. A rejected withdrawal returns exactly the reserved amount. **How do I appeal?** Open a support conversation from the Support button and include the amount and the date you requested it.