---
title: "Why the security check keeps failing"
description: "What the security check on sign-up is, and what to do when it will not pass."
url: https://help.clubaffili.com/en/articles/42-why-the-security-check-keeps-failing
collection: "Getting Started"
updated: 2026-09-18
language: en
---

# Why the security check keeps failing

What the security check on sign-up is, and what to do when it will not pass.

Before creating your account we run a short automated check that you are a person and not a bot. It usually passes on its own with nothing for you to click.

When it does not, the message is one of two things.

## "Complete the security check"

The check has not finished. Reload the page and let it run again before filling the form back in.

## "The security check failed"

The check ran and did not pass. That is nearly always something in the browser blocking it rather than anything you did wrong.

Work through these in order:

1.  **Reload the page.** The check expires after a few minutes. If the form sat open while you found your referral code, this alone fixes it.
    
2.  **Turn off ad or script blockers for clubaffili.com.** uBlock Origin, Ghostery, Privacy Badger and Brave's shields all block the check. Allow the site, then reload.
    
3.  **Turn off your VPN or proxy**, just while you sign up. Shared VPN addresses are used by a lot of people at once and get treated as suspicious.
    
4.  **Check your device's date and time.** If the clock is wrong by more than a few minutes the check cannot validate. Setting it to update automatically fixes it.
    
5.  **Try a different browser**, or a private window with extensions disabled.
    

## Still stuck

Get in touch through _How to contact ClubAffili support_ and say which browser and device you are on, and whether you use a VPN. That is usually enough for us to see what is blocking it.